Refunds
Credits are bought here and spent in any of the apps. There is no subscription, so there is nothing to cancel: you pay only when you buy a pack.
Used credits
Credits are used when an app delivers what you spent them on, such as a research note in Swing Finder or a design in Pattern Studio. Used credits are not refundable. You agree to this when you buy credits.
Unused credits
You can ask for a refund of credits you have not used within 14 days of buying them. We refund them at the price you paid for that pack, to your original payment method. The most we can refund is the number of credits still in your balance, at that pack's price per credit.
How to ask
Email gregory.bford.brown@icloud.com from, or quoting, your account's address, and say which purchase. Refunds are processed through Stripe.
This policy does not affect your statutory rights as a consumer.